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SAMPLE Resume-Senior Manager Expertise in Telcom Services & Products

Successful experience of over 16 years, in Sales & Marketing of
Communication devices & Services like PMRTS, Wireless, Paging units, EPBAX, Fax etc

Seeking a challenging opportunity as a Profit Centre Head, Business Head, Sales/Operations Head

Career Summary

Over 16 years in Marketing & Sales and After-Sales support of Telecom Services & electronic communication equipments.
Rewarding experience in a startup venture of providing employee transport solutions and fleet management.
Solid Pan India experience Extensively worked in North, West and South of India.
Planning Business Strategies for new business ventures in any kind of environment.
Experienced at new product launch & business development.
Solid crisis management skills utilizing meticulous and focused approach.
Innovative and enthusiastic professional offering strong interpersonal and presentation skills
Combining creative aptitude and leadership skills along with a business-centered mind-set to positively contribute to
verall organizational growth and profitability.

Skill-set: Relationship Management Profit-center Management Business Development Market Research Team management Train
ng & Development Strategy formulation & implementation.

Professional Experience

Head AAA-Telecom Department (From April 2008 till Date)
AAA SOLUTIONS LIMITED,
Responsibilities:
Head of Business of Telecom

Involved alongwith Managing Director in creating Business Plan, Policies & systems.
Total responsibility of Planning, Budgeting and implementation to achieve targeted results.
Resource Planning & Optimization Usage of all avaliable resource to their optimum level, minimize costs/overheads.
Key Account Development: Targeting niche clients and harnessing their Business.
Recruitment, Training, motivating a large team and mobilize them for service orientation and customer satisfaction.
Involved in sourcing of all inventory required, negotiating for price and commercial terms and inventory management.

Previous Assignments
Sr. General Manager (From 2005 to 2008)
BBB TELECOM LIMITED

Responsibilities:
Head of Business of Public Mobile Radio Trunking Services Division & Fleet Management Division.
Responsible for operations in Mumbai, Navi Mumbai, Pune, Hyderabad, Chennai & Bangalore.
Involved alongwith CEO in creating Business Plan, Policies & systems.
Total responsibility of Planning, Budgeting and implementation to achieve targeted results.
Resource Planning & Optimization Usage of all avaliable resource to their optimum level, minimize costs/overheads.
Key Account Development: Targeting niche clients and harnessing their Business.
Recruitment, Training, motivating a large team and mobilize them for service orientation and customer satisfaction.
Involved in sourcing of all inventory required, negotiating for price and commercial terms and inventory management. T
is includes Radios, Accessories, Site Material, spare parts, lubricants, seating, fuel etc.

Accomplishments:
Won Best Overall Performer in the year 2005-06.
Brought Operations to a Base of 7000 Subscribers in 2005-2006, from 5000 subscribers in 2002-03. This enabled enhanced
spectrum value for Quickcalls/Smartalk operations, and thereby created a platform for launching of Digital Trunking .
Managed PMRTS Division with record 27% EBITDA first time since inception, this was achieved when the industry had expeienced 10-15% for last 9 years. The revenue turnover was INR 8.6Cr & crossed 7000 Subscriber Mark.

Sr. General Manager, Oct 1999 to July 2005
CCC LIMITED, Mumbai

Previous positions held:

Duration-Designation Profile at a Glance Oct 2003- Mar 2005General Manager Head of operations for Mumbai, Navi Mumbai,
une, Hyderabad, Chennai & Bangalore. Dec 2001 Sep 2003 Sr. City ManagerHeading operations for Mumbai, Navi Mumbai & Pune Oct 1999 Nov 2001City Manager Heading operations for Mumbai & Navi Mumbai Responsibilities:
Head PMRTS Division.
Overall responsibility of all functions for smooth operations and meet challenging targets.
Accomplishments:
Growth from City Manager to Business Head in 6 years and establishing business in cities like Mumbai, Navi Mumbai, Pun
, Bangalore, Hyderabad and Chennai.
Awarded Best Performer for last 2 years.
On assuming charge as Head of Business, resolved the issues and achieved self sufficiency in 2004. Prior to this the business had serious Operative issues.
Achieved volume sales with bid account.

Manager (Marketing & Sales), Feb 1996 to Sept 1999
ABCS COMMUNICATION & ELECTRONICES LIMITED, New Delhi
Responsibilities:
Sales & After Sales Support for Voice Mail System & In House Paging System products.
Client interaction for Order Execution, Pricing, Delivery.
Developing value added services through technical team.
Responsible for Direct Sales & Channel Management.
Responding and managing Government tenders.
PR exercise for business development and increasing client base.
Accomplishments:
Added a new product line of CTI ready Voice Mail Systems which runs on switches typically called EPABX. This was new t
chnology and new line of business line for the organization which was launched and received with great success.
Processed and delivered high value, high volume orders from DRDO, Railways, GNFC-Bharuch, East India Hotels for their
roperties in Delhi, Chennai and Mumbai.
Conducted technical verification of various switches like Harris, Definity, OKI, Nortel etc. and successful installati
n of Voice Mail systems integrated with large networks, Property Management Systmes, etc.
Scored deals worth Rs. 15 Cr. for In-House paging systems with various major manufacturing companies, Hotels & Hospita
s in North India.

Territory Manager, Sept 1993 to Oct 1996
CDS PRIVATE LIMITED, Mumbai
Previous positions held:

DurationDesignation Profile at a Glance Aug 1995 to Jan 1996Territory Manager Profit Center Head for Northern India Sales Division Aug1994 to July 1995Branch Executive Branch In-charge based in Nagpur for the territory of Maharashtra Sep
1993 to July 1994Dealer Sales Executive Responsible for Dealer Network in Maharashtra
Responsibilities:
Acted as Profit Center Head of the assigned region.
Direct Sales through a Sales Team
Achieve Sales target through a Large Dealer Network & Support them in sales of STD PCO machine units, Mini EPABX Syste
s, Fax Cards etc.
Also responsible for after sales service.
Liasoning with Government and government aided agencies for achiving business through them.
Planning and indenting for sales and ensuring the delivery on time.
Maintaining the branch and meeting sales as per the Budgetory allocations for achieving profits.
Accomplishments:
Chosen as Best Sales Performer across India in the year 1993-94 & in 1994-95.
Handled & created a large Dealer Network in Maharashtra, Gujarat, Madhya Pradesh & Uttar Pradesh.
Created a Brand image of the Product in Maharastra & Gujrat.
Established a New Branch at Nagpur & initiated Direct Sales operations. Achieved record sales of over 1000 machines in
the region against well entrenched competitors.

Workshops and Seminars Attended

Consultative Sales Process, a 2-Part session by Trainer Yogesh Sood, Doors International.
Line Operations Management, a 2-part session by Trainer Yogesh Sood, Doors International.
Program on Mentoring, by Trainer G Uday Kumar, Core Mind.
Spoon Bending Exercise by Trainer Anuj Khare, Appin Knowledge Solutions
Glass Walk by Trainer Anju Khare, Appin Knowledge Solutions
Corporate Etiquettes by Ranjana Salgaonkar

Academics

PG Diploma in Business Administration (Marketing), from CCC New Delhi, 1999
Bachelor of Engineering (Electrical), from AAA, 1992

Personal Profile


Language Fluency in English and Hindi
Locational Preference: Mumbai, Bangalore, and Delhi

 

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